Resolved -
Our cloud provider services have fully recovered and Salesloft platform functionality should be fully restored. Any emails that failed to send during the outage can be retried in bulk from the Emails page (Activity tab - Emails) in Salesloft. Thank you for your patience.
Jun 12, 19:14 EDT
Update -
We are starting to see recovery in some areas as our cloud provider continues to make progress in mitigating their issue. Engineering is continuing to work with our cloud providers on resolution. Please continue to monitor status.salesloft.com for updates.
Jun 12, 16:56 EDT
Identified -
Engineering continues to work with our cloud providers on resolution. We can confirm that this issue is causing emails to 'fail to send'. Once the issue is resolved we will share information on how to retry these emails.
Please continue to monitor status.salesloft.com for updates.
Jun 12, 16:06 EDT
Update -
Engineering is continuing investigate and now believes the root of this issue is another provider that may be affecting Google Cloud and possibly other providers.
Engineering will continue to investigate this as their top priority. Please continue to monitor status.salesloft.com for updates.
Jun 12, 14:53 EDT
Investigating -
Salesloft Engineering has confirmed that there is currently an outage with Google Cloud that is affecting Salesloft's marketing site, salesloft.com which resolving appropriately. In addition, some customers may be experiencing performance degradation on the Salesloft platform related to this outage. If you are trying to login to Salesloft, instead of going to salesloft.com, please go to app.salesloft.com to log in.
Engineering will continue to investigate this as their top priority. Please continue to monitor status.salesloft.com for updates.
Jun 12, 14:29 EDT